

It also made employee training easier and created a remotely accessible knowledge base with controlled access. Also, updating the manuals was cumbersome and took too long, a major setback for an agency required to make quick decisions on custody or childcare. The key challenge was the information was kept in different places, making access difficult and complex. It lets you plug everything in so that it’s all cohesive and yet independent.” But navigating issues like security, compliance, and performance continues to be a challenge. Migrating current workloads to the cloud is a top priority for many companies. “I really like SweetProcess because it lets you build a process machine. Whitepaper IDC: Critical application and business KPIs for successful cloud migration See how 600 global enterprises are planning and measuring cloud migration success. This system eliminated complexity, streamlined operations, and simplified workflow, making the agency more efficient. Business critical systems must run smoothly to support the organization. Moving mission-critical apps to the cloud Orange helped the bank identify which mission-critical applications could be moved immediately to Microsoft Azure from its data center, in accordance with governance and compliance. Most often it includes applications related to sales, finance, customer service, business processes, and logistics.

The sheer volumes demand accurate documentation, but after trying different basic workflow software, it was clear their work required a more effective system like SweetProcess. Business-critical applications (BCAs) are all applications that are essential to everyday business operations. Justin Compton, manager II, and Heather MacLean, management analyst II, from the Texas Department of Family and Protective Services, process 40,000+ record requests annually. Texas DFPS Streamlines Its Operations to Process 40,000+ Requests Annually
